Terms and conditions of use

American Pro Hair Care has serviced international beauty salons since 1991 with top quality professional hair flat irons, blow dryers, curling irons clippers, trimmers and beauty supplies. We also focus our efforts on the beauty salon and strive to help them succeed with business planning and operations.
American Pro Hair Care - We have the professional's choice in top quality styling tools.

Our Policies

All orders receive a "Confirmation Order Number" via e-mail immediately after submitting the order.

If you did not receive a confirmation order number, it is possible that the order did not go through or the e-mail information was incorrect or not available.

On occasion we are required to contact customers for confirmation of the order. If we are unable to reach you by phone, your order will not be processed until we are able to contact you.

All inquiries regarding a purchase must refer to the "Confirmation Order Number."

All credit cards will be charged in U.S. Dollars.

Orders are shipped via insured U.P.S. Ground. UPS will not deliver to a PO Box. Be sure to give us a physical address or the shipment may be delayed.

You will receive an e-mail notification with a tracking number when the order is in transit.

Shipments outside the continental U.S. may be shipped via US Postal Service and may be an additional charge based on location.

International orders may take up to 4-6 weeks for delivery

International recipients are responsible for any taxes and / or duties.

An authorized exchange must be requested via e-mail within 15 days from purchase date. E-mail exchange requests to: info@americanprohaircare.com

Items can not be returned for credit. No refunds. Brushes, combs and hair care are excluded from exchanges.

Original shipping cost is not refundable.

Merchandise must be returned prepaid.

Merchandise must be returned in original packaging with all attachments and paperwork included. All merchandise will be evaluated and are subject to retooling and restocking costs.

Delivery will be refused on all unauthorized packages.

If an item is out of stock, your order will remain active until the product can be shipped. Your credit card will not be charged until your order is shipped.

Orders are considered active and will be shipped when in stock unless you receive an order cancellation confirmation via e-mail.

Orders that have already shipped can not be cancelled.

All liability and terms of warranty are the sole responsibility of each manufacturer.

Fraudulent orders will be pursued and prosecuted to the full extent of the law.

Your Privacy

We respect your privacy. We do not sell our names or send unsolicited e-mail. Information is kept strictly confidential and never shared with any other organizations or outside agencies.

Contact Us

We will be happy to take your phone order or answer questions.
Call us: Mon.-Fri. 9:00 a.m. -6:00 p.m. / Sat. until noon (CST)

American Pro Hair Care
Montgomery, IL 60538-0117

Phone: (630) 896-9204